Privacy Policy

Last updated: July 3, 2026

1. Data we collect

We collect account and usage data needed to operate the service, including your email, chat content, generated roadmaps, credit balances, and transaction records linked to Stripe checkout events.

2. Why we process data

We process your data to authenticate your account, generate interview-prep output, process payments, prevent abuse, and provide support.

3. Retention

We retain account, chat, and transaction records while your account is active and as needed for legal, tax, fraud-prevention, and support obligations. You may request deletion where applicable.

4. Legal bases (GDPR)

For users in the EU/EEA/UK, our legal bases include contract performance (service delivery), legitimate interests (security and abuse prevention), and legal obligations (tax and compliance records).

5. Your rights

Depending on your jurisdiction, you may have rights to access, correct, export, or delete personal data, and to object to or restrict certain processing activities.

6. Contact

For privacy requests or support, contact help@carinaex.com.

By using the service, you also agree to our Terms of Service.